Collecting Anonymous Information

We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.

Unless required by law, will never disclose individual customers or visitors information or purchases but may disclose how many customers bought a specific item or used a specific service.

Collecting Personal Information

We collect personal information submitted by you to manage and deliver your order. We do not disclose personal information for any other purpose.

The personal information we require to provide a service to you:

  • Your name
  • Your home and/or postal address
  • Your email address
  • Telephone and/or fax numbers

If you wish to pay for your product and/or services via credit card, The Point Surf Shop uses Paypal and the National Bank's Secure Internet Payment Service, no credit card details are held or stored by us.

Use of Personal Information

We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier) as selected by you when you place your order. This is so we have a record of your order should you wish to return or exchange an item at a later date. We will retain credit card details only until payment is authorised at which point the credit card number is automatically deleted.

Under no circumstances will sell or receive payment for licensing or disclosing your personal information.

We will store your email address if you send us a query, place an order or subscribe to an email list. Your email address is used for the purpose you provide it for and statistical information. Unless required by law, will never disclose your email details for any other purpose.